Shipments and returns

Shipping within Singapore

We are local company based in Singapore.  We offer free shipping island wide for purchase of S$30 and above.  Packages are generally dispatched within 3 business days after receipt of payment and are shipped via Singapore post with tracking number.  We will automatically upgrade your shipping to courier delivery for purchase of S$80 and above.  Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

In general, your order will be posted within 2-3 business days and received within 5-14 business days, depending on where you stay.

International Shipping

All International orders will be shipped via Speedpost Air Parcel by Singpost.  For shipping fee rate, please contact us at Mama.Lavie at gmail.com.

Store Pickup

We definitely would like to meet you up personally.  However, at the moment, we only have limited meet up location and time slots.  We hope you understand our situation and please bear with us that currently, we only have the following available meet-up location:

- Tanjong Pagar MRT/Complex: Weekday lunch hour by appointment

- Lakeside MRT/area: By appointment

Tracking

You may track your parcel via the URL below:

Singpost Registered mail:

http://www.singpost.com/

Dpex courier delivery:

https://www.dpex.com/Tools-And-Applications/Track-And-Trace?cn=